I finally started using Microsoft’s Snip & Sketch utility – the coming replacement for the old Snipping Tool in Windows. You can open it from the Start menu or Windows Logo Key + Shift +S. If you don’t have it already, download it from the Microsoft Store. It’s free, and it’s convenient. I was resistant, but this little app slowly converted me into a fan, at least while I was on my work PC.

At home, I had other tools: Paintshop Pro, for one. It was easier just to prt sc,  paste the whole thing into Paintshop Pro, add annotations, and crop out the bits I didn’t want, than to use the Snipping Tool to snip the bits I did want and then edit in the annotations.

I’d only recently started using the little known, built-in Snipping Tool, when Microsoft shoved Snip & Sketch in my face and said, basically, “Wanna try it now? We’re going to force you to switch, pretty soon! Get a preview, now, before we do that!” They still haven’t forced anyone to switch, as of this writing, and it’s been years. At least three of them. Two, since the utility last had an update. @Microsoft, if you’re reading this, we don’t all have a touchscreen and stylus – please make it easier to add text to the snip.

Why Does It Work Differently on Different Laptops?

I liked the way Snip & Sketch worked on my work PC. I hated the way it worked on my home PC. The shortcut key to open the utility was the same on both: Windows Logo Key + Shift + S. But at work, this opened a new window for Snip & Sketch to add annotations and highlight things. At home, all this did was let me snip – and whatever bit I snipped was available only on the clipboard until I used Ctrl + C or made another “snip”! The only way to capture a snippet of the screen and edit it in Snip & Sketch (this is really its main advantage over the old Snipping Tool) was to run the app, click one of the capture buttons at the upper left, capture part or all of the screen, make my edits, and save. That didn’t save me any time over other tools.

I diligently checked all the app settings. Both were the same:

The app versions were identical, as well. But just to be sure, I updated both. I even uninstalled and reinstalled a fresh copy of the app on both PCs. The behavior was unchanged: at work, the app behaved as expected; at home, not so much. I left feedback about this on the Microsoft site, but it’s hard to describe, there, what’s going on – and when Feedback says, “Hey give us a screen recording of this thing happening to you,” it miraculously appeared to work the same way on my home PC as it does on my work PC! But this only happened during screen recording – the minute I finished and closed the feedback box, thinking there was really no point leaving feedback if the app had somehow fixed itself, it went back to not working on my home PC.

I had a mystery on my hands, but no time to investigate. There was so much more interesting work to be done.

Mystery Solved, But WHY, Microsoft?

Thanks to recent retirement and the pandemic lock-down clipping my wings, I have time on my hands. I finally went on a quest to solve this mystery. Someone else’s instructions on using the app gave me a clue: They mentioned snips showing up in the Notifications and Activity pane in Windows. I rarely use or think about that pane, and I’d turned off notifications altogether, on my home PC. Could that somehow be related? Surely not…

But apparently, the behavior I wanted (which was for Snip & Sketch to work on my home PC to exactly as it does on my work PC) is tied to allowing Notifications in Windows. This is as brilliant, @Microsoft, just like only allowing Feedback from users who also allow you to run Cortana and capture all their speech and writing so you can “give them a better user experience.” That’s another nit to pick, another day – but I am tired of Cortana reactivating on my PC and randomly “listening” to my conversations. I do not want it sending my novel drafts and emails to the Mothership. And no, I did not say anything that sounds remotely like “Hey, Cortana,” so don’t even.The closest you get to that excuse is me, occasionally swearing at “Coronavirus,” and I’m starting to wonder if Cortana thinks that’s her real name.

So, to recap, Snip & Sketch works so much better if you enable Notifications in Windows. Why the app’s behavior is tied, in this way, to Notifications, I cannot begin to guess. I’d say it’s a bug. Certainly an opportunity exists, here, to “improve the user experience.” Are you listening, Coronavirus? Please pass it on to the brilliant folks at @Microsoft.

To enable Notifications:

  1. Go to Settings > System > Notifications & Actions.
  2. Turn Notifications ON, as shown below.Now, each time you create a snip by using Windows Logo Key + Shift + S, your new snip will appear as a toast notification and you can access it by clicking the notification as it pops up, or through the notifications bar.

Sure, there are other screen capture utilities out there, and some work much better, but this one’s free. It’s also great for showing people, visually and quickly, what you’re trying to explain how to do for umpteenth time on Facebook, without going to a lot of trouble to create professional-looking illustrations for a manual.

Enjoy!

 

 

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